LPC
UMAN3011
Understanding Management Spring 2018
Coursework Brief
Handout: Week 1
Deadline for Submission: 2pm, 25
th
April, 2018
Submit this coursework through the Student Portal.
Word Limit: 1500 words (Plus or minus 10%)
Learning outcomes assessed:
• Identify the principles of management and organisational structure in
elation to size and purpose.
• Explain the nature of management culture and how this may vary from
one company to another as well as the impact it has on corporate
success.
• Identify the relationship between business planning and operations and
the problems of ensuring consistency.
• Illustrate the importance of effective communication between managers
with different responsibilities.
This coursework is worth 100% of the total marks for this module.
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 1 of 12
Coursework Instructions
Please read carefully
• Carefully read the module handbook, the marking criteria and the grade
descriptors.
Academic Misconduct
You are responsible for ensuring you understand the policy and regulations
about academic misconduct. You must:
• Complete this work alone except where required or allowed by this
assignment
iefing paper and ensure it has not been written or composed
y or with the assistance of any other person.
• Make sure all sentences or passages quoted from other people’s work in
this assignment (with or without trivial changes) are in quotation marks, and
are specifically acknowledged by reference to the author, work and page.
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 2 of 12
Written Report (100%)
The assessment for this module is for students to provide a report that
demonstrates their development of appropriate skills and knowledge through
the module. Since there is no written examination in this module, the tasks
elow cover all the learning outcomes of the module.
Assignment Questions
You are the owner of a family run business based in London that provides
cleaning services to homes, offices and commercial businesses. Your business
prides itself in its commitment to quality service always at affordable cost and
has built this reputation over the past ten years.
Using the above scenario, you are to ca
y out the underlisted tasks:
Task 1
Using the four functions of management approach, describe how you manage
the day to day operations of your business activities. How can you ensure your
staff continue to deliver on business goals with absolute commitment to quality.
LO1, LO3 (400 words)
Task 2
Suggest a possible structure for your business and highlight the benefits and
elevance to the achievement of your business goals.
LO1 (300 words)
Task 3
Several models have been proposed explaining organisational culture. Charles
Handy XXXXXXXXXXdescribes four types of culture. From the scenario above, suggest
the possible culture of your business based on Handy's model and explain the
importance of culture to achieving business performance.
LO2 (400 words)
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 3 of 12
TASK 4
Communication plays a key role in business. Discuss 4 ways/strategies you
have adopted to ensure effective communication of information in your
usiness and avoid conflict.
XXXXXXXXXXLO4 (400 words)
Assignment Structure Guidelines:
A cover page and table of contents must be provided at the beginning of the
assignment.
An introduction, conclusion or executive summary are not required for this
assignment.
Your answer should be supported by references to relevant texts, journal
articles and/or websites.
A reference list must be included at the end of the assignment.
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 4 of 12
UNDERSTANDING MANAGEMENT MARKING CRITERIA AND
SELF-ASSESSMENT FORM
Knowledge and Understanding XXXXXXXXXX50%
• Includes all required factual content required by the assignment
ief, accurately summarised. All content is relevant.
• Demonstrates a clear understanding of:
• the nature of management and managerial roles within the
organisation
• the importance of different organisational structures in the processes
of managerial planning
• the relevance of elements like culture and leadership in the modern
management approach
• Demonstrates evidence of independent reading and research,
eyond standard texts, appropriate to this level, with the use of
available e-resources.
• Demonstrates effective use of class materials to develop knowledge
and understanding of key concepts and theories.
Intellectual and Cognitive Skills XXXXXXXXXX25%
• Material is clearly and logically structured using a suitable format,
with clear communication of ideas.
• Includes a well-developed, relevant introduction and conclusion.
• Information is selected from a range of relevant sources appropriate
to the level, and incorporated effectively.
• Arguments are well-developed and make effective use of sources
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 5 of 12
Graduate Skills XXXXXXXXXX25%
•
The work is within the required word count.
•
Sources are appropriately referenced using the Harvard style.
•
Answers are written in a suitably fluent, academic style.
•
Spelling, grammar and punctuation are accurate.
• The work is presented professionally, with appropriate use of fonts,
spacing, headings, images etc.
UMAN3011 UNDERSTANDING MANAGEMENT AUTUMN 2017 COURSEWORK BRIEF
GSM LONDON Page 1 of 12
Marking Criteria
XXXXXXXXXXKNOWLEDGE & UNDERSTANDING INTELLECTUAL & COGNITIVE SKILLS GRADUATE SKILLS: TRANSFERABLE, EMPLOYABILITY,
PRACTICAL AND ACADEMIC SKILLS
XXXXXXXXXXFactual and conceptual knowledge and understanding;
use of class materials; independent reading
Critical thinking; conceptualisation; creativity;
synthesis, analysis and evaluation; application; problem
solving and research/investigation
Written, oral and presentation skills; interpersonal,
group and teamwork skills; leadership skills; numeracy;
digital skills; practical, professional and academic skills
(including referencing/presentation)
MARKING
BAND
MODULE
LEARNING
OUTCOMES
CLASSIFICATION WEIGHTED AT 50% WEIGHTED AT 25% WEIGHTED AT 25%
XXXXXXXXXX%
Achieved at
this level
FIRST (1ST)
Includes all required factual content, accurately
summarised.
Well developed, relevant introduction and conclusions. Within word count or presentation time.
Includes relevant factual content only. Clearly and logically structured material. Accurate spelling, grammar, punctuation, paragraphing.
Very accurate identification of pre-defined concepts,
theories and/or principles, appropriate to this level.
Information or data selected from highly relevant
sources, and categorised, analysed or evaluated using a
ecommended format.
Fluent, interesting writing style, appropriate to the
assignment OR engaging, confident, audible and well-
paced presentation.
Excellent understanding of factual and conceptual
material, relative to this level.
Well-developed arguments, referencing a range of
literature, appropriate to this level.
Appropriate visual presentation, including font, spacing,
margins, headings, graphics, images and appendices.
Calculations are accurate, clearly set out, with
explanations.
Relates theory to practice effectively, appropriate to this
level.
Co
ect use of academic conventions, references and
ibliography.
Very good independent reading and research, beyond
standard texts, appropriate to this level.
Very good application of numerical and statistical
methods to defined problems.
Outstanding, consistent delivery of group work
obligations, for this level.
Effective use of class materials to develop knowledge and
understanding.
Precise, relevant recommendations. Very good
awareness of ethical issues, where relevant.
Insightful reflection on own strengths and weaknesses in
elation to defined professional and practical skills.
70 - 85%
Achieved at
this level
FIRST (1ST)
Includes all required factual content, accurately
summarised.
Relevant introduction and conclusions. Within word count or presentation time.
Includes relevant factual content only. Clearly structured material. Accurate spelling, grammar, punctuation, paragraphing.
Accurate identification of pre-defined concepts, theories
and/or principles, appropriate to this level.
Information or data selected from relevant sources, and
categorised, analysed or evaluated using a recommended
format.
Fluent writing style, appropriate to the assignment OR
engaging, confident, audible and well-paced
presentation.
UMAN3011 UNDERSTANDING MANAGEMENT AUTUMN 2017 COURSEWORK BRIEF
GSM LONDON