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MA722AssgntThree(3) MNG93002 Strategy and Case Analysis Assessment 2 – Background Information US airlines – Case Study The United States Airline Industry The U.S. airline industry has long struggled...

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MA722AssgntThree(3)

MNG93002
Strategy and Case Analysis
Assessment 2 – Background Information
US airlines – Case Study
The United States Airline Industry
The U.S. airline industry has long struggled to make a profit. Analysts point to a number of
factors that have made the industry a difficult place in which to do business. Over the years,
larger ca
iers such as United, Delta, and American have been hurt by low-cost budget
ca
iers entering the industry, including Southwest Airlines, Jet Blue, AirTran Airways, and
Virgin America. These new entrants have used nonunion labor, often fly just one type of
aircraft (which reduces maintenance costs), have focused on the most lucrative routes,
typically fly point-to-point (unlike the incumbents, which have historically routed passengers
through hubs), and compete by offering very low fares. New entrants have helped to create a
situation of excess capacity in the industry, and have taken share from the incumbent air-
lines, which often have a much higher cost structure (primarily due to higher labor costs).
The incumbents have had little choice but to respond to fare cuts, and the result has been a
protracted industry price war. To complicate matters, the rise of Internet travel sites such as
Expedia, Travelocity, and O
itz has made it much easier for consumers to comparison shop,
and has helped to keep fares low.
Beginning in 2001, higher oil prices also complicated matters. Fuel costs accounted for 32%
of total revenues in 2011 (labor costs accounted for 26%; together they are the two biggest
variable expense items). Many airlines went bankrupt in the 2000s, including Delta,
Northwest, United, and US Airways. The larger airlines continued to fly, however, as they
eorganized under Chapter 11 bankruptcy laws, and excess capacity persisted in the industry.
The late 2000s and early 2010s were characterized by a wave of mergers in the industry. In
2008, Delta and Northwest merged. In 2010, United and Continental merged, and Southwest
Airlines announced plans to acquire AirTran. In late 2012, American Airlines put itself under
Chapter 11 bankruptcy protection. US Airways subsequently pushed for a merger agreement
with American Airlines, which was under negotiation in early 2013.

MNG93002 Strategy and Case Analysis
MNG93210 Strategy and Case Analysis
Assessment 2 Overview
Due Date: 9:00 am (AEST) May 21, 2018
Value: 40% (marked out of 40)
Instructions
Read the short account of the US airlines industry (Assessment 2 – Background Information.pdf) and prepare a 2500-word report that addresses the following:
With the aid of a clearly drawn diagram conduct a competitive forces analysis of the U.S. airline industry. What does this analysis tell you about the causes of low profitability in this industry? What are the principal advantages and disadvantages of using the five forces framework?
The economic performance of the airline industry seems to be very cyclical. Why do you think this is the case?
Given your analysis, what strategies do you think an airline should adopt to improve its chances of being persistently profitable?
Instructions
This assessment focuses on Strategic Position.
In preparing your report, you should demonstrate understanding and application of the strategic concepts that are outlined in Part I: Strategic Position of the textbook.
Major elements:
Environment
Purpose
Culture
Capability
Read through textbook to identify appropriate strategic concepts to apply.
Report Structure
Your report must be structured as follows:
Introduction (3 marks)
Overview of the US airline industry (5 marks)
Five forces analysis of US airline industry
Diagram (2 marks)
Components (8 marks)
Advantages and disadvantages (5 marks)
Economic performance (5 marks)
Identifying strategies for airline profitability (5 marks)
Discussion (5 marks)
Conclusion (2 marks)
References
Minimum 5 references
Peer reviewed journal articles
Government and corporate sources
A more in-depth analysis that demonstrates wide reading will be rewarded.
Overview
Introduction (3 marks)
Should contain the following:
Topic orientation
Aim or report (provide a clear statement of purpose). What is the report about?
Definition of key terms (supported by citations of peer reviewed journal articles or books, including textbook).
Outline of intentions presented in order (i.e. “First,…”, “Second,…”, etc.)
Overview of the US airline industry (5 marks)
Historical overview (ups and downs, major events, cu
ent state, etc.)
Brief PESTEL analysis (not mandatory but might be useful) that addresses the macro-environment of the industry and informs your overview.
Overview
Five forces analysis of US airline industry
Diagram (2 marks)
Must be a diagram that represents your five forces analysis, not just a replication of Porters’ diagram.
Components (8 marks)
Core analysis that addresses all of the five forces and provides a rationale for your findings.
Advantages and disadvantages (5 marks)
A section addressing the advantages and disadvantages of Porter’s five forces tool.
Economic performance (5 marks)
Historical overview of economic performance.
Should be clearly articulated and supported with citations/data.
Identifying strategies for airline profitability (5 marks)
Should look to Strategic Choices for direction as it deals with strategies.
Lower level business strategy (i.e. is strategic business units).
Corporate strategy.
International strategy.
Innovation
Mergers, acquisitions and alliances.
Overview
Discussion (5 marks)
Specifically address the primary questions of the assessment.
What does this analysis tell you about the causes of low profitability in this industry?
What are the principal advantages and disadvantages of using the five forces framework?
The economic performance of the airline industry seems to be very cyclical. Why do you think this is the case?
Given your analysis, what strategies do you think an airline should adopt to improve its chances of being persistently profitable?
Conclusion (2 marks)
Do not include new information here.
Restate aim of report and summarise main findings.
Note potential flaws in analysis.
Provide some (2-3) recommendations.
END
Answered Same Day May 13, 2020 MNG93210 Southern Cross University

Solution

Ram Mohan answered on May 17 2020
167 Votes
MNG93210 Strategy and Case Analysis
Introduction
The Airline Industry in the United States faces several challenges to its strategic direction. The cyclical nature of the industry makes it vulnerable to economic recessions and the vagaries of the boom and bust market movements. In addition, hitherto dominant airlines find their position upended by upstarts and what are known as LCCs or Low Cost Ca
iers. Further, the uber competitive market leaves all players susceptible to price wars and a race to the bottom (Fattedad, 2015).
Given these considerations, this report examines the main challenges being faced by the Airlines in the United States by a careful analysis of the market forces that determine the external environment. Using the PESTEL and the Porter’s Five Forces Model, this report identifies the challenges and outlines some strategic choices that airlines can implement. In addition, this report also considers the reasons for cyclicality of the industry and evaluates the loss of profitability in recent years (Sismanidou, et al., 2009). Last, this report offers some recommendations that Airlines can adopt to improve their bottom lines.
The key themes in this report are the analysis of the external environment, the strategic purpose that can help the airlines, the necessary strategic choices that they need to make, and the capabilities or constraints that they have in doing so.
Overview of the US Airline Industry
Historical Overview and Economic Performance
Historically, the Airline Industry in the United States has seen an e
and flow of its fortunes cyclically according to the changes in the external environment. Indeed, successive waves of regulation and deregulation ensured that the airline industry was subject to both stresses and growth incentives with each administration taking a different approach. Having said that, traditionally, a Republican Administration was more amenable to the industry thereby allowing consolidation and acquisitions and mergers taking place frequently (Bradshaw & Smith, 2000).
Indeed, the history of the airline industry in the United States has been characterized by highly publicized bankruptcies as well as equally feted mergers and acquisitions. This has led to periodic churn in the industry thereby allowing it to align itself to the changing economic and political environment (Alamdari & Mason, 2006).
Having said that, the 911 attacks were a major turning point in the history of the Airline Industry in the United States wherein it has not fully recovered from the descents into the depths of economic abyss that it found itself in. This was followed by the Great Recession of 2008 when major airlines went bankrupt and the situation was saved only because of bailouts by the Federal Government (Grabell, 2012).
All in all, the chequered history of the industry has now reached an inflection point wherein disruptive players such as LCCs or Low Cost Ca
iers threaten to upend the very business models of the dominant players in the same manner in which upstarts such as Uber and AirBnB have disrupted what it means to be a corporate entity (Hull, et al., 2007).
Thus, it remains to be seen if the airline industry weathers the present Prefect Storm of disruption, low profitability, unviable business models, and the very real threat of falling passenger revenues coupled with decreasing safety standards. Indeed, the industry is at a crossroads in terms of strategies.
PESTEL Analysis
Political
The Airline Industry in the United States is lightly regulated and hence, the political environment and political interference are limited as compared to other countries. Having said that, in recent years, the Airline Industry has been the subject of much attention from regulators as far as passenger safety and customer service are concerned (Kotler, 2014).
Economic
The Airline Industry in the United States is impacted by the economic boom and bust cycles, and the cyclical nature of the business means that the
oader macroeconomic environment plays an outsized role in determining the profitability of the airlines. Having said that, it is also the case that airlines in the United States are impacted by sudden shifts in economic conditions without any major recession happening as well (Kotler, 2015).
Social
Flying in the United States is as American as Coke and hence, the impact of the social environment is limited. Having said that, trends in societal aspects such as changing attitudes of Americans towards travel, leisure, and subu
an living all are beginning to impact the industry (Alam & Pe
y, 2002).
Technological
The Airline Industry in the United States is ahead of the technological curve, though, it can catch up with other airlines such as Singapore Airlines. Further, changes in cutting edge technologies often impact the industry as the basic business model is heavily driven by technology (Kemp, 2014).
Environmental
The growing tribe of environmental activists and regulators concerned over increasing ca
on footprints impact the workings of the US Airline Industry. Further, there has been more attention than usual and earlier about the environmentally damaging business practices of the airlines (Fattedad, 2015).
Legal
With much bad press and negative coverage about passenger offloading and rudeness towards them, the legal troubles seem to mount for the US Airline Industry in recent years. Moreover, its business practices are also coming under the scanner of regulators and activists’ alike (Copeland & McKenney, 1988).
Porter’s Five Forces Analysis
Components
Entry/Exit Ba
iers
With the new entrants needing high capital investment, and even exits from the industry needing huge write-offs, it is unlikely that newer players would pose significant challenges to the existing firms. Having said that, there is the possibility of LCCs or Low Cost Ca
iers with minimal upfront investment eating into the market share of established players. On the other hand, the airline industry depends on economies of scale and hence, newer players need time and money to ramp up. Thus, the impact of this dimension is low (Porter, 2008).
Bargaining Power of Suppliers
Though the Airline Industry depends on suppliers for the three inputs of fuel, labour, and aircraft, the concentrated nature of the players means that suppliers cannot take the airlines for granted beyond a point. Having said that, the relatively fewer suppliers in the market means that Airlines too cannot get their way without causing disruptions in their supply chains. Thus, there is a state of creative tension between the firms and the suppliers as far the impact of this dimension or force is concerned and hence, the impact of this dimension is moderate...
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