ERPBIM501A Use accounting processes
BSBINN601 - Lead and manage organisational change
Assessment 1
ASSESSMENT COVER SHEET
Student name:
Assessor name:
Date of assessment / evidence:
Venue:
251 PITT STREET, MANNING BLDG, HAYMARKET, SYDNEY, NSW
Qualification title:
BSB XXXXXXXXXXAdvanced Diploma of Leadership and Management
Unit(s) of competency assessed:
BSBINN601 - Lead and Manage Organisational Change
Instructions to the student:
To complete this unit’s assessment, you are required to answer all questions in this booklet and demonstrate specific tasks and skills.
Assessment
Activity Task 1:
Knowledge questions
Activity 1
□ Satisfactory
□ Not Satisfactory
□ Not Completed
Instructions to the assesso
To complete this unit’s assessment, the student is required to answer all questions in this booklet and demonstrate specific tasks and skills.
Once the booklet is completed, you are to make the assessment decision. Please refer to the marking guidelines when making this decision.
Context of Assessment
Assessment tasks will be completed in the College, including the computer lab, using provided software and documentation.
Assessment outcome:
(please tick to indicate)
( Competent
( Not Yet Competent
Is re-assessment required?
Yes
No
Date of re-assessment
(if applicable)
Date declared competent:
(if different to date of assessment)
Student:
· The assessment process, including assessment information, competency requirements, student rights and appeals were clearly explained.
· I have been provided with feedback on my assessment and agree/disagree (delete what is not applicable) with the assessment result.
Student signature:
Date:
Assessor:
· The assessment process, including assessment information, competency requirements, student rights and appeals were clearly explained.
· The assessment was valid, reliable, flexible and fair.
· I have provided the student with feedback on their assessment.
· I certify this assessment record is accurate.
Assessor signature:
Date:
Comments:
*Please see Moodle for feedback on assessment(s)*
Assessment Task 1 Submission Guidelines
· All work must demonstrate a satisfactory standard of literacy (i.e. standard spelling and co
ect grammar).
· All assessment tasks must be submitted by due date ie, two weeks after the receipt of assessment task details.
· Students are advised that extensions beyond the due date must be negotiated with the relevant facilitator in advance.
· Marked assessments will be returned with written feedback comments in the Moodle website within one week of receipt of the assessment tasks.
· Resubmitted assessments must include the original co
ected submission.
· Students are required to keep a soft copy of all work submitted.
Assessment Task 1
Change can be intended to remedy cu
ent situations, for example, to improve the poor performance of work staff, products or the entire organization, reduce burnout in the workplace, and help the organization to become much more proactive and less reactive, or address large budget deficits.
Instructions:
Please choose one of the above scenarios. Once you have determined which example you will be addressing, use the attached questionnaire to identify how you will address the necessary requirements for successful change in your organisation.
Once you have completed the questionnaire you will develop a comprehensive Change Management plan based on the organisation you have chosen.
Your change management plan must include the following detailed information:
Please used the template provided for the change management plan.
· Company details
· Change identification
· Change specifications
· Change methodologies
· Implementation strategies
.
Interview Questions
1.
What will change?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
2.
Why is this change needed?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
3.
What are the consequences if the change is not made?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
4.
What will the end state be?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
5.
What benefits are there for customers and employees if the change is made?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
6.
What obstacles do you see in making the changes?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
7.
What will need to be communicated to whom, how and by when?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
8.
Have you got the right leadership and "buy-in" support for the proposed change?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
9.
Is the proposed change aligned with the strategic plan?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
10.
What are the implications and ba
iers to successful implementation?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
11.
What are the inherent risks/costs of not em
acing the change?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
12.
What processes will you need to change/introduce?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
13.
How will success be measured and what value will success have for the business and individual?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
14.
How do you intend to change people's behavior?
________________________________________________________________________________________________________________________________________________________________________________________________________________________
Change Management Plan
1. Company Details:
Company Name:
Address:
Project Phase:
Planning Phase
Key Stakeholder Endorsement:
Change Project Team:
2. Change Identification
Type of change:
Reason for change:
Change Scope:
Cu
ent Status:
Future Status:
3. Change Specifications
Change Tactic:
Process Change:
People Change:
.
Information Sharing:
Cost of Change:
Risk Assessment:
4. Change Methodology
Stakeholder Analysis:
5. Implementation Strategies
Action Plan:
Schedule Details:
Communication Plan:
Training Plan:
Resistance Plan:
ERPBIM501A Assessment Guide V XXXXXXXXXX
Risk summary
Probability
Impact
Risk Mitigation
Cost
Resistance to change
Likely
Moderate
- Redundancy packages
- Counseling
- Support
- Training
High
Injury
Unlikely
Majo
- OH&S training
- Insurance
Low
Technical problems with machinery
Possible
Majo
- Technician
- Wa
anty
High
Overproduction
Unlikely
Majo
- Monitoring
Medium
Power blackout
Possible
Majo
- Generato
High
Legal
Unlikely
Moderate
- Lawyers
Low
Templates for assessment task 1
Risk Assessment Template
Stake holder Matrix Example
Keep satisfied
· Customers
· Distributors
etailers
Manage closely
· Directors
Monitor (minimum effort)
· Floor staff
· Administrative staff
Keep informed
· Government
· Trade associatiation
· Community
· Suppliers
· staff
Communications Plan template example
Tasks
Oct
2013
Nov
2013
Dec
2013
Jan
2014
Fe
2014
Ma
2014
Ap
2014
May
2014
Change committee meetings
Development of change action plan
Inform changes
Buy machine
Training of staff
Machine starts oper./Redundancies
KPIs
Action Plan Template example
Communications Plan Template example
Com. ID
Who; identify agencies, stakeholders, businesses, the public, etc.
What event or information will be provided?
When will the information be provided?
With what frequency?
Responsible Party
Example
General public
Project web page
Immediately
Updated monthly or after significant milestones
Mark Thomas
Example
Elected officials, project neighbors and businesses
Open House
March 12
One time
Keith Bishop