Unit of Competency
BSBINN601 lead and manage organisational change
Student
Assessment PACK
Student number: 72240
Student name: CISEL CAKIROGLU
BSBINN601 LEAD AND MANAGE ORGANISATIONAL CHANGE
Student
Assessment Pack
Contents
Learning checkpoint 1 – Idenitify change requirements and opportunities 8
Learning checkpoint 2 – Develop change management strategy 14
Learning checkpoint 3 – Implement change management strategy 20
Final Summative Assessments 26
SELF ASSESSMENT CHECKLIST 28
ASSESSMENT TASK - PART A – QUESTIONING 29
Question 1: 30
Question 2: 30
Question 3: 31
Question 4: 32
Question 5: 32
Question 6: 33
Question 7: 34
Question 8: 35
Question 9: 35
Question 10: 36
Question 11: 37
Question 12: 38
Question 13: 38
Question 14: 39
Question 15: 39
Question 16: 40
Question 17: 41
Question 18: 41
Question 19: 42
Question 20: 42
Question 21: 43
ASSESSMENT TASK - PART B – Project: Leading and managing organisational change at BizOps Enterprises 46
FINAL ASSESSOR RECORD OF ASSESSMENT 51
Student Declaration for submission
The student will, affirm the following facts regarding this assessment they are submitting under their name:
1. I declare that, to the best of my knowledge and belief, this assessment is my work, all sources have been properly acknowledged and the assessment contains no plagiarism.
2. I declare that the following assignment has a backup copy held with me.
3. I declare that I will seek feedback from my Trainer on the result of this Assessment Item
4. I understand that I may be requested to answers questions about the content of this Assessment Item to determine my Competency.
**What is Plagiarism and Cheating?
Plagiarism is when a student uses other writers’ ideas or words as their own. The most common forms are:
· Directly copying word for word from another person’s work without proper acknowledgment,
· Using or developing another person’s ideas without acknowledging them,
· Using the work of other students (with or without their permission) and claiming it as your own.
STUDENT DECLARATION
Student has read and understood the information on sheet relating to cheating and plagiarism. They certify that the work submitted is completely their own, except where they have referenced it co
ectly. They understand that if their work is plagiarised they will be deemed not yet competent.
Assessment Instructions
The assessor will mark student’s against a competency checklist to ensure that they have met the requirements of each of all the relevant unit competencies. Each assessment task has been developed to make judgement on whether the unit of competency has been achieved
The assessment results will be based on:
S – Satisfactory
US – Unsatisfactory
Students are to gain ‘satisfactory’ results in all assessment tasks to be deemed ‘Competent’ in this unit of competency. For the student to be able to achieve academic success in the complete unit of competency they MUST achieve a ‘satisfactory’ result in all assessment tasks associated with this unit of competency
Should a student be deemed unsatisfactory in an assessment task by the assessor, they will be informed by their assessor of the process for re-assessment.
Final unit results Final assessment results will be recorded as ‘Competent’ or ‘Not Yet Competent’. Students failing to achieve ‘Competent’ in the unit of competency will be subject to the course progress policy.
final Assessment Tasks
Part A - Questioning
[You will demonstrate a sound knowledge of the unit requirements in your responses.]
Part B – Project
[Lead and mange organisational change at BizOps Enterprises]
Reasonable Adjustment
Each unit is delivered and assessed based on a student’s individual needs. If a student requires assistance, or modifications, or has a disability and requires “reasonable adjustments” necessary to perform the required assessment tasks, they will need to inform the Assessor.
Appeals
If the student is not satisfied with the decision made by the assessor the Shafston appeals policy and process for Academic decisions will apply (refer student handbook)
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BSBINN601 Lead and manage organisational change, Release 1 – Assessments
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Formative Learning checkpoint 1 –identify change requirements and opportunities
This learning checkpoint allows you to review your skills and knowledge in identifying change requirements and opportunities.
Formative assessment
Formative assessment generally takes place at regular intervals before and during training with progressive feedback to improve competence. Formative assessment is assessment for learning: it focuses on the gap between where learners are in their learning and where they need to be to achieve the requirements of the unit under study.
Part A
List the most recent significant change to the chosen organisation’s structure, processes, technology and/or people.1. A merger or acquision
2. Major downsizing of the workforce
3. Moving or changing on the operational premises
4. Upgrading majör equipment and changing on the work processes
5. Getting into a new market
What external facto
s was this change in response to?Political, economic, demographic, sociocultural, technological factors might be the external factors.
Explain why team-building is considered an organisational development intervention and critical for change management.
Part B
1. To identify the organisation’s objectives, what sources would you consult regarding your chosen organisation?Organisation’s strategic plan and senior management might be consulted.
1. Identify the strategies that your chosen organisation is pursuing in order to meet its organisational objectives and classify them according to the types of corporate and competitive strategies presented in the topic.
1. A cost leadership strategy for competing with competitors about price
2. A focus strategy for implementing a cost
3. A differentiation advantage strategy
4. A differentiation strategy by offering unique products
5. A stability strategies for focusing on core business
Part C
1. As a result of the recent change in your chosen organisation, identify the changes to the structure, work processes and technology, and/or people.· Organisational design changes
· Major business processes changes
· New technology introduction which affects structure, process and people
· Organisational design techniques implementation to improve employee attitudes and behaviour
Identify the roles of the experts or specialists who could help you to analyse the need for and effects of change on people within your chosen organisation.Members of the human resources team can help me to analyse need for and effects of change on people and I would consult external human resources.
Part D
Consider the following scenario in relation to your chosen organisation, then answer the questions.
Scenario
Your manager has asked you to identify the major trends in the external environment that are likely to affect the achievement of the organisational objectives. She also wants to know the internal strength and weaknesses, and how these may affect the organisation’s response to the trends.
1. What sources would you consult to research political/legal, economic, sociocultural and technological trends?Australian government agency sites another one is including comlaw, the Australian taxation office and safework Australia austrade law state law societies might be consulted for Political/Legal trends.
Australian bureau of statistics, australian government agency sites, banking institutions might be consulted for economic trends.
IBIS reports, Australian Bureau of statistic, research papers might be consulted for sociocultural trends.
Scientific and information technology publications, Australian government agency sites, conferences might be consulted for technological trends.
1. To research what your major competitor is doing, what sources would you consult?· Annual reports
· Press releases
· Tradeshows
· Conferences
· Network contacts
· Employement advertisements
· Sdvertisement and
ochures
· Newspapers
List the steps you would take to conduct a SWOT analysis to identify the organisation’s requirements.CFBJKJGFFGHJKLLKJHGFGHJKJHGFGHJKJHGFGHJK
trends?
In developing a priority list of change requirements, what process would you follow?I would identify the gaps between the cu
ent and desired situations. Then I would describe and discuss high level change impacts and I would score the change requirements for identifying priorities.
This document is uncontrolled when printed
Assessment BSBINN601 Lead and manage organisational change
Version 2.0 Sep 2017
©Shafston House College Ltd trading as Shafston School of Business
Page 21 of 51
Formative Learning checkpoint 2 – develop change management strategy
This learning checkpoint allows you to review your skills and knowledge in developing a change management strategy.
Part A
1. What techniques and tools did the organisation use to assess the impact of the proposed change?· Process mapping, stakeholders, force field analysis, change readiness questionnaries might be used to assess the impact of the change.
Part B
1. What techniques and tools did the organisation use to assess change readiness?
· Interviews
· Focus groups
· Surveys and questionnarie
· Flowcharting or process mapping
· Forcefield analysis
· Stakeholder analysis
· Brainstorming
1. You are considering a change in your personal life. This may be a purchase of a new house or a commitment to compete in a half-marathon in Hawaii. Conduct a force field analysis to identify the driving and resisting forces in helping you to make a decision. List the driving and resisting forces for change.
For example; Quit smoking
Driving Forces;
· Health threat
· Negative effects on self image like teeth, skin etc.
· High cost
Resisting Forces;
· Stress relief
· Addiction
Part C
1. Identify the organisation’s change vision. What is it and how has it been communicated to stakeholders?The vision statement for redifining the company
and in Australia is to