Assignment – Case Study
Assignment Overview
Description:
Information and communication technologies (ICTs) such as big data analytics and enterprise 2.0 tools can enhance the efficiency and effectiveness of decision-making in projects. However, selecting the right technology and implementing it successfully are the challenges that may prevent organisations from benefiting from investing in ICT.
This assessment will assess your skills in critically analysing the role of ICTs in decision-making, critically evaluating success factors in adopting ICTs, and implementing ICTs in project activities.
Word Count:2000 words (+10%)excludingin-text and end-text referencing
Assignment Rationale
Many factors threaten the quality of decisions in organisations. For instance, lack of information, poor communication, inadequate stakeholderinput, uncleardecision criteria may result in an ineffective or inefficient decision-making process. Ineffective decisions can lead to poor outcomes and wasted resources. The inefficiency of decisions can cause delays and increase the cost of the project. Information and communication technologies (CITs) (e.g., big data analytics, artificial intelligence, and enterprise 2.0 tools) can transform the decision-making process and increase the efficiency and effectiveness of decision-making.
Although selecting the right technology is essential to maximising the returns on technology investments, it is not sufficient. Recent reports have demonstrated that many firms that invested in ICTs could not take full advantage of usingthemas a result of failures during the implementation process.Accordingly, managers should identify the technological, organisational, environmental, or individual barriers to technology adoption in the chosen organisation and formulate a plan to overcome these barriers.
Instructions
You are in charge of a medium-large size organisation in an industry of your choice. Select an ineffective/inefficient decision-making process at either a strategic, tactical or operational level, and undertake the following:
- Explain briefly the ineffective/inefficient decision-making process as well as its underlying causes.
- Propose at least one [no more than two] information and communication technology solutions that can improve the efficiency and effectiveness of the decision-making process.
- Explain clearly how the selected technology/technologies can address the underlying causes of ineffective/inefficient decision-making and improve the quality of the decision.
- Explain the technological, organisational, environmental, or individual barriers to technology adoption in the chosen organisation with respect to the organisation and industry characteristics (e.g., firm size).
Please refer to at least 5 barriers.
- Formulate a plan for the successful implementation of the selected technologies.
Suggested Structure
Your report should contain the following sections:
1.
Introduction
Decision Overview
- Provide an overview of the ineffective/inefficient decision-making process.
- Explain its underlying causes.
Recommended information and communication technology/ technologies.
- A clear link between recommended technology/ technologies and underlying causes of ineffective/inefficient decision-making process is required.
- Support the recommended technology/technologies with relevant references.
Barriers to Successful Implementation
- Explain the barriers to technology adoption in the chosen organisation.
- The organisation and industry characteristics of the chosen organisation should be considered. For instance, small and large firms may face different barriers in implementing big data analytics.
- Support the identified barriers with relevant references.
Implementation Plan
- Formulate a plan for the successful implementation of the technology in the chosen organisation.
- The highlighted barriers should be considered in developing the plan. It should be clearly stated how the proposed plan may mitigate the recognised barriers.
- Support the recommended plan with relevant references.
Assignment References
Your written work must comply with APA 7th referencing protocols including font type and size.You are not required to limit yourselves to the contents and references provided. As long as the article is
properly cited with page no
(e.g.
Jensen, 2010, p. 2) students can use any published article as a reference.
However, among all references,
you should cite at least one article
from ABDC A*/A academic journals.
This is to ensure that you have invested reasonable efforts in searching efforts. After the reference list, re-state the name of the ABDC A*/A academic journals which you had cited.
6.Rubric
Criteria
|
Ratings
|
Points
|
Ineffective/ inefficient decision-making Causes Evaluation |
Key causes of ineffective/ inefficient decision-making processes are complete with detailed explanation. |
10 |
Decision-Making Technologies |
Provides exceptional technologies and fully justified based on causes of ineffective/ inefficient decision-making processes. |
15 |
Barrier Identification |
Key barriers to successful adoption are complete, realistic and sophisticated. |
20 |
Plan Development |
Plan is professional, identifies risks, and contains all tasks and task outcomes required with description and roles. |
15 |
FUNCTIONAL LANGUAGE- ORAL COMMUNICATION |
Communicates skillfully across all aspects of speech with virtually no errors. Speaks fluently. Seamlessly links logical sentences and sections together to outstanding effect. |
10 |
FUNCTIONAL LANGUAGE – WRITTEN COMMUNIVATION |
Writes fluently with virtually no errors. Referencing protocols are correctly applied to all sources. Writes using varied and complex sentence structures. Paragraphs and overall structure are balanced, highly logical and seamlessly linked. |
10 |
Referencing follows APA7 |
APA 7 referencing used with no errors and include page no for intext citation. Weekly learning material examples and some academic sources are incorporated clearly. Secondary sources support and enhance the argument. You should cite at least one article from ABDC A*/A academic journals. |
5 |