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Assessment Task 2 Overview

“The safety and quality of the care provided in Australia’s health system is of utmost
importance to all patients, their families, and carers. A safe and high- quality health system
provides the most appropriate and best-value care, while keeping patients safe from
preventable harm” (AIHW, XXXXXXXXXXThe professional nurse plays a vital role in the quality
improvement of health care services. However, nurses cannot make these improvements in
isolation. They must include other professionals and ancillary personnel in their initiatives.
Total quality commitment and change initiatives also must include all levels of an organisation
structure.
You are a graduate registered nurse working on a surgical ward in a large metropolitan
hospital. As an emerging clinical leader, you have been asked by your Nurse Unit Manager to
propose a quality improvement initiative to address one (1) of the following patient safety risk
concerns:
1. Communication e
ors are one of the leading causes of medical e
ors — this translates
to poor patient outcomes, longer hospital stays, and increased costs (Tiwary, Rimal,
Paudyal, Sidgel, and Basnyat, 2019).

2. Human e
or form a significant portion of preventable mishaps in healthcare (Sameera,
Bindra, and Rath, XXXXXXXXXXE
ors are multifactorial and even a competent individual can
commit an e
or. Human e
ors pose a threat to patient and organisational safety.
Use the Quality Improvement Proposal template provided and respond to the following
through your proposal:

1. Identify the patient safety risk concern that you would like to address in a change
initiative. Provide a purpose, background, two (2) specific and achievable objectives and
evaluation of change concepts, inclusive of (2) specific evaluation practices for your
change initiative proposal. Use cu
ent literature to support your proposal. (500 words)

2. Stakeholder engagement is a pivotal aspect of quality improvement. Identify the main
stakeholders whom you need to engage in your change initiative proposal and critically
discuss communication strategies with the stakeholders. (350 words)

3. Identify the leadership style that you will adopt in this innovation for change. Analyse how
the two (2) specific attributes of this leadership style would benefit and guide success of
this quality improvement proposal. (300 words)


4. Identify two (2) possible ba
iers to change, one (1) individual and one (1) organisational
that you could encounter when implementing change. Critically discuss using cu
ent
literature. (350 words)

Australian Institute of Health and Welfare XXXXXXXXXXHealth care safety and quality, AIHW,
Australian Government, accessed 10 January 2024.
Sameera, V., Bindra, A., & Rath, G. P XXXXXXXXXXHuman e
ors and their prevention in
healthcare. Journal of anaesthesiology, clinical pharmacology, 37(3), 328–335.
https:
doi.org/10.4103/joacp.JOACP_364_19
Tiwary, A., Rimal, A., Paudyal, B., Sigdel, K. R., & Basnyat, B XXXXXXXXXXPoor communication
y health care professionals may lead to life-threatening complications: examples from two
case reports. Welcome open research, 4, 7.
https:
doi.org/ XXXXXXXXXX/wellcomeopenres XXXXXXXXXX
https:
www.aihw.gov.au
eports/health-care-quality-performance/health-care-safety-and-quality
https:
doi.org/10.4103/joacp.JOACP_364_19
https:
doi.org/ XXXXXXXXXX/wellcomeopenres XXXXXXXXXX
Assessment Task 2 Ru
ic

Criteria (marks) High Distinction (HD) 100-
85%
Distinction (D) 84-75% Credit (CR) 74-65% Pass (PA) 64-50% Fail (NN) 49-0% Fail – No attempt
Section A –Written assignment construction
Structure,
Mechanics,
and
Intelligibility

5 marks
4.3 – 5 3.8 – XXXXXXXXXX – XXXXXXXXXX – 3.2 0 – 2.4 0
Quality Improvement
Proposal Template used.
Cohesive writing that has
information organised
appropriately within each
paragraph.
Each paragraph relates to a
discrete idea.
There are clear linking
sentences that link each
paragraph to the next.
Quality Improvement
Proposal Template used.
The writing is organised into
paragraphs, and the
information is organised
appropriately within the
paragraph.
Each paragraph relates to a
discrete idea.
There are clear linking
sentences that link most
paragraphs to the next.
Quality Improvement
Proposal Template used.
The writing is organised into
paragraphs, and the
information is mostly
organised appropriately
within the paragraph.
Most paragraphs relate to a
discrete idea.
There are clear linking
sentences that link most
paragraphs to the next.
Quality Improvement Proposal
Template used.
The writing is organised into
paragraphs, and the information
is somewhat organised
appropriately within the
paragraph.
Some paragraphs relate to a
discrete idea.
The paragraphs mostly link to
one another.
Quality Improvement Proposal
Template
has not been followed.

There is evidence of
paragraphs, however
paragraph structure is
disorganised, with no clear
ideas, and no links to the topic
eing discussed.
No paragraphs.
The reader cannot
make sense of the
content.
Grammar,
spelling and
punctuation.

5 Marks
4.3 – 5 3.8 – XXXXXXXXXX – XXXXXXXXXX – 3.2 0 – 2.4 0
There are no e
ors with
grammar, spelling and
punctuation, and the meaning
is easily discernible.
There are minimal (1-2)
e
ors with grammar,
spelling, and punctuation.
However, the meaning is
easily discernible.
There are some (3-4) e
ors
with grammar, spelling, and
punctuation. The e
ors
detract somewhat, but the
meaning is easily
discernible.
There are multiple (5-6) e
ors
with grammar, spelling, and
punctuation. The e
ors detract,
ut the meaning is discernible
with some effort.
There are substantial (>7)
e
ors with grammar, spelling,
and punctuation, such that the
e
ors detract significantly from
the meaning.
Grammar,
spelling, and
punctuation are
such that the
eader cannot
make sense of the
content.
Section B – Knowledge and application of evidence
Knowledge,
understanding
and Critical
Thinking -
Patient safety risk
concern,
purpose,
ackground, two
(2) specific and
achievable
objectives and
two (2) evaluation
of change
processes.

15 marks
XXXXXXXXXX – XXXXXXXXXX – XXXXXXXXXX – XXXXXXXXXX – 7.4 0
Clear and concise
identification of the specific
patient safety risk concern
(Purpose).
Clear and comprehensive
ackground of the specific
patient safety risk concern.
Two (2) objectives identified
are specific and achievable.
Two (2) evaluation of change
process identified and are
elevant to the patient safety
isk concern.
Comprehensive, concise
Clear identification of the
specific patient safety risk
concern (Purpose).
Significant and concise
ackground of the specific
patient safety risk concern.
Two (2) objectives identified
are specific and achievable.
Two (2) evaluation of
change process identified
and are relevant to the
patient safety risk concern.
Significant and concise
critical discussion that is all
Identification of the specific
patient safety risk concern
has some clarity (Purpose).
Background of the specific
patient safety risk concern
has some clarity.
Two (2) objectives identified
are somewhat specific and
achievable.
Two (2) evaluation of
change process identified
and are somewhat relevant
to the patient safety risk
concern.
Identification of the specific
patient safety risk concern
lacks clarity (Purpose).
Background of the
specific patient safety
isk concern lacks
clarity.
Either one (1) or both
objectives identified are
either omitted/ or not
specific and/or
achievable.
Either one (1) or both of
the evaluation of change
No identification of the specific
patient safety risk concern
(Purpose).
Background of the specific
patient safety risk concern not
identified.
Either one (1) or both
objectives of the specific
patient safety risk concern not
identified or are not
appropriate, specific and/or
achievable.
Evaluation of change
processes either omitted or
No attempt
critical discussion that is all
directly relevant to the patient
safety risk concern and
supported by a wide range of
elevant and credible
evidence.
directly relevant to the
patient safety risk concern
and supported by a range of
elevant and credible
evidence.
Discussion is relevant to the
patient safety risk concern,
however, is descriptive
throughout and mostly
supported by relevant and
credible evidence.
processes are vague
however have some
elevance to the patient
safety risk concern.
Discussion has some
elevance to the patient
safety risk concern,
however, is descriptive
throughout and
supported by some
elevant and credible
evidence.
i
elevant to the patient safety
isk concern.
Discussion has limited
elevance to the patient
safety risk concern and
not supported by
elevant and credible
evidence.
Knowledge,
understanding
and Critical
Thinking

Identify main
stakeholders and
critically discuss
communication
strategies with
them.

15 marks
XXXXXXXXXX – XXXXXXXXXX – XXXXXXXXXX – XXXXXXXXXX – 7.4 0
Clear and concise and
thorough identification of
major stakeholders.

Comprehensive and concise
critical discussion that is
elevant to stakeholder
engagement and
communication of proposed
patient safety initiative.

All arguments are supported
and justified and supported by
a wide range of relevant and
credible evidence.
Significant and concise and
thorough identification of
major stakeholders.

Significant and concise
critical discussion that is
directly relevant to
stakeholder engagement and
communication of proposed
patient safety initiative.

Most arguments are
supported and justified and
supported by a range of
elevant and credible
evidence
Identification of major
stakeholders has some
clarity.

Discussion is relevant to
stakeholder engagement
and communication of
proposed patient safety
initiative; however,
discussion is descriptive
throughout.
Some arguments are
supported and mostly
supported by relevant and
credible evidence
Identification of major
stakeholders lack clarity.

Discussion has some relevance
to stakeholder engagement and
communication of proposed
patient safety initiative;
however, discussion is
descriptive throughout.
Many arguments lack support
and justification and supported
y some relevant and credible
evidence.
No identification of major
stakeholders.
Discussion has limited
elevance to stakeholder
engagement and
communication of proposed
patient safety initiative.
Most arguments are not
supported and/or justified and
not supported by relevant and
credible evidence.
No attempt
Knowledge and
understanding
and Critical
Thinking
Identify the
leadership style
that you will
adopt. Analyse
the attributes of
this specific
leadership style
to guide success
in the change
XXXXXXXXXX – XXXXXXXXXX – XXXXXXXXXX – XXXXXXXXXX – 7.4 0
Clear and concise
identification of an
appropriate leadership style
adopted.

Comprehensive, concise, and
critical discussion directly
elevant to the leadership
style's attributes and how
they would benefit and guide
success of the safety risk
concern initiative.

All arguments are supported
Significant and concise
identification of an
appropriate leadership style
adopted.

Significant, concise, and
critical discussion directly
elevant to the leadership
style's attributes and how
they would benefit and guide
success of the safety risk
concern initiative.

Most arguments are
supported and justified and
Somewhat clear
identification of an
appropriate leadership style.

Discussion is relevant to the
attributes of the leadership
style and how they would
enefit and guide success of
the safety risk concern
initiative, however, the
discussion is descriptive
throughout.
Some arguments are
supported and mostly
supported by relevant and
Identification of an appropriate
leadership style lacks clarity or
inappropriate leadership style
identified.

Discussion has some relevance
to the attributes of the
leadership style and how they
would benefit and guide
success of the safety risk
concern initiative, however, the
discussion is descriptive
throughout.
Many arguments lack support
and justification and supported
Identification of an
inappropriate leadership style
and/or identification of
leadership style omitted.
Discussion is not justified and
lacks
Answered Same Day Sep 21, 2024

Solution

Parul answered on Sep 22 2024
9 Votes
Normal.dotm A4 US English
Proposal for Quality Improvement
Proposal for Quality Improvement
Ever since I picked up this profession I aimed to work with a corporate metropolitan hospital and focus on how to build my competence as an emerging clinical leader. Today, being a fresh graduated registered nurse in the city hospital, my position as a developing clinical leader allows me to help improve patient care safety and quality. The main objective of the health system is to guarantee safety and reduce avoidable harm, a crucial focus on the surgical ward where issues like communication e
ors and human factors can be a major factor of concern here (AIHW, 2022). My purpose is to contribute to healthcare and patient engagement by reducing the problems rooted in a lack of communication or misinformation. It is a sad plight that our healthcare industry is plagued by many of these e
ors which not only are harmful for the patient & his/her family but also cost a lot to the hospital as their reputation is on the line. Thereby the virtue of this report, you are going to witness extensive research performed on this aspect in details
Concerns about patient safety risk - Deep dive into communication e
ors
I sincerely plan to focus on communication e
ors as a leading factor in medical e
ors that contribute to negative patient outcomes, longer hospitalizations, and higher expenses (Tiwary et al., 2019). This proposal aims to introduce a quality improvement project that targets enhancing communication strategies among healthcare providers in the surgical ward.
Before we go deeper into the report and target different aspects shared in the assignment, I wanted to deep dive into the context and share a concrete background about the concerns concerning patient safety, health issues and thereby showcasing various concerns that may form a big problem.
Communication
eakdowns occur when information is not effectively exchanged, either among healthcare professionals or from professionals to patients. These instances may lead to mistakes in medication, delays in treatments, and misunderstandings of patient requirements (Robson et al., 2021). Recent studies, like Tiwary et al. (2019), highlight the significance of effective communication in hospitals to avoid serious complications that could endanger lives. Ensuring clear and efficient communication among healthcare providers is crucial for improving patient safety and minimizing e
ors, with nurses playing a vital role in patient care (Tiwary et al., 2019; Wilson et al., 2022).
Objective
· My primary goal is to implement a standardized handover protocol in the surgical ward to efficiently relay critical patient information.
· In order to decrease miscommunication by a minimum of 20% within the next six months, it is proposed to conduct regular communication training sessions for employees.
Specifics based on Assessment
Deep diving into the specifics shared in the assignment especially to comprehend the effectiveness of this project can be strongly assessed by taking following measures
· Audit-based evaluation: Regular audits will be ca
ied out to assess how well the handover process is...
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